Effective Date: November 4, 2026
Welcome to Mitchell Medical Group (“we,” “us,” or “our”). These Terms & Conditions govern your access to and use of https://www.mitchellmedicalgroup.com/, including our website, appointment request forms, and SMS text messaging services.
Mitchell Medical Group is a medical practice providing allergy, immunology, and related healthcare services.
By accessing or using our Website, you agree to these Terms & Conditions.
1. Acceptance of Terms
By accessing this Website or using our online services, you acknowledge that you have read and understood these Terms & Conditions.
We reserve the right to update or modify these Terms at any time. Changes will become effective when published on this page.
2. Website Use
You agree to use this Website only for lawful purposes and in a manner that does not interfere with its operation, security, or availability.
You agree not to:
Use the Website for fraudulent, unlawful, or unauthorized activities.
Submit false or misleading information through our forms.
Attempt to gain unauthorized access to our Website or systems.
Interfere with Website functionality or security.
Upload malicious software or harmful code.
Collect information from our Website without authorization.
3. Medical Disclaimer
The information provided on this Website is intended for general educational and informational purposes only.
Website content is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional regarding medical conditions, symptoms, or treatment options.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.
4. No Doctor-Patient Relationship
Accessing this Website, reading its content, submitting a general inquiry, or requesting an appointment does not automatically establish a doctor-patient relationship with Mitchell Medical Group or its healthcare providers.
A doctor-patient relationship is established only after the appropriate professional evaluation and acceptance of care by a healthcare provider.
Please do not use general website contact forms or SMS text messages to communicate urgent medical concerns or sensitive medical information.
5. Appointment Requests and Scheduling
Our Website may allow visitors to submit appointment requests or inquiries regarding our medical services.
Submitting an appointment request does not guarantee an appointment or establish a confirmed appointment.
Appointments are subject to provider availability, scheduling confirmation, and applicable office procedures.
We may contact you using the information you provide to:
Confirm receipt of your appointment request.
Discuss appointment availability.
Coordinate appointment scheduling.
Send appointment confirmations and reminders.
Notify you of scheduling changes.
Follow up regarding your appointment inquiry.
You are responsible for providing accurate and current contact information.
6. Website Content and Intellectual Property
Unless otherwise indicated, the content on this Website, including text, graphics, logos, images, videos, articles, and design elements, is owned by or licensed to Mitchell Medical Group.
Website content is protected by applicable copyright, trademark, and intellectual property laws.
You may use Website content for personal, non-commercial informational purposes. You may not reproduce, distribute, modify, or commercially exploit Website content without prior written permission.
7. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, or services.
These external websites are not controlled by Mitchell Medical Group. We are not responsible for their content, privacy practices, security, or availability.
We encourage you to review the applicable terms and privacy policies of external websites before providing personal information.
8. Limitation of Liability
To the extent permitted by applicable law, Mitchell Medical Group shall not be liable for damages arising from temporary Website interruptions, technical errors, unauthorized access beyond our reasonable control, reliance on general educational information, or issues involving third-party websites and services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
9. Privacy and Personal Information
Your use of this Website is also subject to our Privacy Policy, which explains how Mitchell Medical Group collects, uses, maintains, and protects personal information.
Our Privacy Policy covers:
Personal information collected through website forms.
How information is used and processed.
Cookies and tracking technologies.
Data security practices.
Mobile information and SMS privacy.
Information sharing with authorized service providers.
Please review our Privacy Policy:
https://www.mitchellmedicalgroup.com/privacy-policy/
10. SMS Text Messaging Terms of Service
A. Business Name
Mitchell Medical Group
B. SMS Program Description
Mitchell Medical Group is a medical practice providing allergy, immunology, and related healthcare services.
Individuals who voluntarily opt in to our SMS messaging program may receive non-marketing text messages regarding appointment confirmations, appointment scheduling updates, appointment reminders, rescheduling notifications, and follow-ups regarding appointment requests.
Our SMS messaging program is intended for administrative and appointment-related communications.
C. SMS Consent and Opt-In
By checking the SMS consent checkbox on our appointment request form or another applicable website form, you expressly consent to receive non-marketing text messages from Mitchell Medical Group at the mobile phone number you provide.
SMS consent is voluntary and is not a condition of receiving medical services, scheduling an appointment, or submitting an appointment request.
The SMS consent checkbox is optional and is not preselected.
The following consent language applies:
“By checking this box, I consent to receive non-marketing text messages from Mitchell Medical Group, a medical practice providing allergy, immunology, and related healthcare services. Messages may include appointment confirmations, appointment scheduling updates, appointment reminders, rescheduling notifications, and follow-ups regarding appointment requests. Message frequency varies. Message and data rates may apply. Text HELP for assistance or reply STOP to opt out. I understand that Protected Health Information (PHI) or sensitive information should not be included in this message.”
D. Message Frequency
Message frequency varies depending on appointment requests, scheduling activity, and communication needs.
You may receive multiple messages related to a single appointment request or scheduled appointment.
E. Message and Data Rates
Message and data rates may apply for messages sent to you by Mitchell Medical Group and messages sent by you to us.
Your wireless carrier’s standard messaging and data charges may apply.
If you have questions regarding your text messaging or data plan, please contact your wireless provider.
F. How to Cancel the SMS Service (STOP)
You can cancel the SMS service at any time.
Simply text STOP to the phone number from which you received our SMS messages.
After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
After this confirmation, you will no longer receive SMS messages from us through this messaging program.
If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again after you provide consent.
G. Help and Customer Support (HELP)
If you are experiencing issues with our messaging program, you can reply with the keyword HELP for more assistance.
You can also contact Mitchell Medical Group directly:
New York Office: 212-397-0157
Rockville Centre Office: 516-678-9600
Website: https://www.mitchellmedicalgroup.com/
H. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message delivery depends on your wireless carrier, network availability, and mobile device settings. Mitchell Medical Group cannot guarantee that every message will be delivered successfully or within a specific timeframe.
I. SMS Privacy and Mobile Information Protection
Mitchell Medical Group respects the privacy of individuals who provide their mobile phone numbers and consent to receive text messages.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
We do not sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.
Authorized service providers, subcontractors, messaging platforms, and telecommunications providers may process information only as necessary to deliver, maintain, and support SMS messaging services on our behalf.
J. Protected Health Information (PHI)
Standard SMS text messages may not be fully secure.
Please do not send Protected Health Information (PHI), medical diagnoses, test results, treatment details, or other sensitive medical information through standard text messages.
Our SMS messaging program is intended for administrative and appointment-related communications and should not be used to communicate sensitive medical information.
K. Privacy Policy
If you have any questions regarding privacy or how Mitchell Medical Group collects, uses, and protects your information, please review our Privacy Policy:
https://www.mitchellmedicalgroup.com/privacy-policy/
11. Electronic Communications
Mitchell Medical Group may communicate with you electronically when you submit information through our Website or voluntarily opt in to SMS communications.
Electronic communications may include appointment-related notifications, administrative updates, and responses to your inquiries.
SMS communications are subject to the consent and opt-out requirements described in Section 10.
12. Changes to These Terms
Mitchell Medical Group reserves the right to revise, update, or modify these Terms at any time.
Changes will be published on this page with an updated effective date.
We encourage visitors to review these Terms periodically.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the State of New York and applicable federal laws, without regard to conflict-of-law principles.
Nothing in this section limits any rights or protections that cannot legally be waived under applicable law.
14. Webinars, Educational Events, and Newsletters
When you register for a webinar, seminar, or other educational event through our website, you agree that Mitchell Medical Group may send you communications related to your registration, including confirmation emails, event reminders, schedule changes, access instructions, and event-related follow-ups.
Newsletter subscriptions and ongoing educational updates are optional and require your consent. If you subscribe, you may receive periodic emails about health education topics, upcoming webinars, events, and practice updates. You can unsubscribe at any time using the unsubscribe link included in our emails.
Registering for an individual event does not automatically subscribe you to our general newsletter or ongoing promotional communications unless you separately provide consent.
15. Contact Information
If you have questions about these Terms & Conditions, our Website, appointment requests, or SMS communications, please contact:
Mitchell Medical Group
New York Office
57 West 57th Street, Suite 601
New York, NY 10019
Phone: 212-397-0157
Rockville Centre Office
165 North Village Avenue, Suite 129
Rockville Centre, NY 11570
Phone: 516-678-9600
Website: https://www.mitchellmedicalgroup.com/
Privacy Policy:
https://www.mitchellmedicalgroup.com/privacy-policy/